Privacy policy

At Comfort Bedding and Homes, we respect your privacy and are committed to protecting your personal information.

Information We Collect
When you place an order or contact us, we may collect:
• Your full name
• Shipping address
• Phone number
• Email address
• Order details and communication history

Your phone number is required at checkout because we call every customer before delivery to confirm the order and delivery details. Please keep your phone number ready.

Since we offer Cash on Delivery (COD), we do not collect or store your credit card details for COD orders.

How We Use Your Information
Your information is used to:
• Process and deliver your orders
• Call you before delivery to confirm your order
• Provide customer support
• Send order updates and delivery information
• Improve our customer experience
• Prevent fraudulent or fake orders

Delivery Area
We deliver locally in British Columbia and Ontario (including Vancouver and the Greater Toronto Area). We offer local delivery only — we do not offer Standard or Express shipping.

Cookies & Website Usage
Our website may use cookies and similar technologies to improve website performance and provide a better shopping experience.

Sharing Your Information
We only share necessary customer information with trusted service providers such as:
• Delivery partners
• Shopify platform services
• Customer support tools

We never sell your personal information to third parties.

Shopify Platform
Our store is powered by Shopify, which helps us securely operate and manage our online store.

Data Protection
We take reasonable security measures to protect your personal information from unauthorized access or misuse.

Your Rights
You may contact us anytime to:
• Access your personal information
• Request corrections
• Ask for deletion of your data
• Opt out of marketing messages

Changes to This Policy
We may update this Privacy Policy when needed. Any updates will be posted on this page.

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Privacy policy